Find answers to common queries about our ladies tartan trousers, sizing, care instructions, and more. If you need further assistance, feel free to contact us!
What tartan options are available for women's tartan trousers?
We have over 5,000 tartans in stock, including popular patterns like Black Watch, Royal Stewart, and Dress Gordon. If you're looking for something unique, we also offer custom options to create a personalised look for any occasion.
Can I get custom-sized ladies tartan trousers?
Absolutely! We specialise in custom sizing to ensure a perfect fit for every customer. Whether you need a specific waist size or length, we tailor your product to match your exact measurements. If you prefer standard sizes, we also offer options ranging from small to extra-large.
What if my product size doesn't fit properly?
If the sizing issue is due to our mistake, we’ll replace your trousers without any cost. However, if the incorrect size is based on the measurements you provided, you can request an exchange by covering a $25 shipping fee.
Do women's tartan trousers have an inner lining?
Yes, these products are designed with a lightweight inner lining to enhance comfort. The lining helps maintain warmth, reduces irritation, and feels soft against the skin. These trousers are made for both style and durability, ensuring you stay comfortable all day.
How long does it take to receive a custom order after payment?
Custom orders usually take 12-17 days for delivery. The time frame may vary depending on factors like fabric availability, order complexity and shipping location. For urgent deliveries, we offer a fast-track option at an extra cost of $25. Orders with this service will be processed within 2 days and delivered in approximately 7-9 days. Each pair is carefully crafted to ensure top-quality manufacturing and the best fit.
Do you ship all trousers internationally?
Yes! We provide worldwide shipping for all our products, making it easy for customers everywhere to order these high-quality items. We partner with reliable shipping carriers to ensure secure and timely deliveries. If you need more details, feel free to contact our team.
How should I take care of my women's tartan trouser?
To maintain the quality of your item, dry cleaning is recommended. Store them on a hanger to retain their shape, and avoid direct heat or sunlight to prevent colour fading. When ironing, use a low heat setting and place a cloth between the iron and the fabric.
What is the process for requesting a refund?
Refunds are only available for defective or damaged items. If you receive a faulty item, notify us within 5 days of delivery to request a full refund. After 5 days, refunds are no longer available, but you can request a replacement. Refund or replacement requests are not accepted after 30 days. Proof of purchase and photos of the defect are required.