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Beatson Cancer Charity Tartan Suit
Charnley, William Francis Tartan Suit
FREQUENTLY ASKED QUESTIONS
Find answers to common queries about our tartan suits, sizing, care instructions, and more. If you need further assistance, feel free to contact us!
Yes, our suits are available in all major tartan patterns. You can choose from popular options like Black Watch, Royal Stewart, and more. If you have a specific tartan in mind, just let us know. We aim to offer a wide selection for every style and clan.
Yes, we offer custom sizing for all our products. Just share your accurate measurements while placing your order, and we’ll craft the suit to fit you perfectly. If you prefer standard sizes, we also provide ready-made options ranging from S to XL.
If the sizing issue is our responsibility, we’ll send you a new one at no extra cost. If the incorrect fit is based on the measurements you gave us, you can still request a replacement by paying a $25 shipping fee.
Delivery for custom orders normally takes 12 to 17 days, depending on fabric choice, design details, and your location. If you need it sooner, we offer a fast-track option for $25, which ensures your order will be made in 2 days and delivered in about 7 to 9 days.
Yes, we provide international shipping for all products. No matter where you live, you can place an order with confidence. We work with dependable courier services to ensure your item arrives safely and on time.
For best results, dry-clean your item. If machine washing, use cold water and a gentle cycle, and never use bleach. Always air dry and store it on a hanger in a cool, dry place to keep the shape and avoid creases.
Refunds are available only for items that are damaged or faulty. If you receive a faulty item, contact us within 5 days of delivery for a full refund. After this period, refunds are not issued, but a replacement can still be arranged. No claims will be accepted after 30 days. Proof of purchase and clear images of the fault are required.