Find answers to common queries about our grey tartan trousers, sizing, care instructions, and more. If you need further assistance, feel free to contact us!
What materials are typically used in grey tartan trousers?
They are usually made from soft acrylic wool or polyester in classic tartan patterns. Wool gives warmth and a soft feel, while polyester adds strength and easy care. They follow a traditional style with two side pockets, a back pocket with a button, and a zip with button fastening.
Can I get grey tartan trousers made to my size?
Yes, you can! We offer made-to-measure options for a perfect fit. Just provide your exact measurements when you place your order. Standard sizes (S to XL) are also available if that’s your preference.
What if the size I receive isn’t correct?
If we send the wrong size by mistake, we’ll send a new pair at no cost. If the size issue is due to the measurements you gave us, you can still get a replacement by paying a $25 shipping fee.
How long will it take to receive my custom order?
Custom-made orders are usually delivered within 12 to 17 days, depending on fabric, style, and location. For faster service, you can choose our $25 express option, which delivers in around 7 to 9 days.
Do you deliver all trousers outside the country?
Yes, international delivery is available for all our trousers. We partner with trusted couriers to make sure your order reaches you on time and in good condition. Contact us if you need more details.
What is the best way to care for my grey tartan trouser?
We recommend washing in cold water on a gentle setting or using dry cleaning. Do not use bleach. Let the trousers air dry and hang them in a cool, dry place to prevent wrinkles and maintain their shape.
Can I get a refund if there’s something wrong with the trousers?
Refunds are available only for faulty or damaged items. Please contact us within 5 days of delivery if you receive a defective product. After 5 days, only replacements are offered (up to 30 days). A receipt and clear photos are needed to proceed.